PrivacyPolicy

At planyourpackage.com (the "Platform"), we recognize the importance of your privacy. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of your information. This policy is drafted in strict compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our Platform, you consent to the terms of this policy and the processing of your personal information for the purposes mentioned herein.

We collect two types of information:

We process your data for the following lawful purposes:

• Service Fulfillment: To book flights, hotels, and activities in your name.
• Communication: To send booking confirmations, invoices, and travel updates (e.g., flight delays).
• Legal Compliance: To comply with government regulations (e.g., sharing guest lists with local police or Uttarakhand Tourism Development Board).
• Marketing: To send promotional offers, subject to your "opt-in" consent.

We do not sell your data to third-party data brokers. However, we share your data with the following entities to fulfill our contract with you:

• Service Providers: Your name, contact, and ID proof are shared with the specific Hotel, Airline, Transport Operator, or Adventure Activity Organizer you have booked. These entities are independent data controllers.
• Legal Authorities: We may disclose data if required by law, court order, or government agency (e.g., during a pandemic for contact tracing or for tax audits).
• Corporate Restructuring: In the event of a merger or acquisition, customer data may be transferred as a business asset.

5.1. Security Measures: We implement reasonable security practices, including SSL (Secure Socket Layer) encryption, firewalls, and access controls, to protect your data from unauthorized access.

5.2. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5.3. International Transfer: Your data is primarily stored on servers located in India. If you access the site from the EU/EEA, note that we process data in India, a jurisdiction that may not have the same data protection laws as your country.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Managing Your Cookie Preferences: You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. You can also configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Withdraw Consent: You may withdraw consent for data processing at any time. However, this may render us unable to provide the booked services.
• Opt-Out: You may opt-out of marketing communications via the "Unsubscribe" link in our emails.
• Cookie Preferences: You can change your cookie preferences at any time using the "Cookie Settings" link in the footer.